Terms and conditions

1. Our agreement with you

These terms and conditions (Terms) form an agreement between you and WorkGroove Inc (WorkGroove, we, or us). They cover our website, hosted service, desktop and mobile apps, runners, and related workflow tools (Service). WorkGroove coordinates AI-assisted work, collaboration, review, and publication across your authorized computers and connected services.

Accept these Terms before completing onboarding or using an account. If you do not agree, do not proceed. If you accept for an organization, you confirm that you are authorized to bind it. A separate written agreement with us takes precedence only for matters it expressly covers differently.

Read our Privacy Policy at https://workgroove.ai/privacy to understand our handling of personal information. Acknowledging that policy is not consent to optional marketing, device permissions, or every future disclosure to an AI provider. The limitations of liability and dispute provisions below affect your legal rights.

2. Eligibility and account security

You must be at least 18 and legally able to enter this agreement where you live. Provide accurate account information and keep it current. Do not share your personal sign-in credentials, transfer an account without permission, or circumvent a suspension.

Protect your credentials, invitation codes, devices, and runner access. Use only workspaces, repositories, accounts, and tools you are authorized to access. Notify support@workgroove.ai promptly if you suspect compromise. You are responsible for activity you authorize through your account; this does not excuse our own legal responsibilities.

3. Access, software, and our intellectual property

While you comply with these Terms and your plan, we permit you to access the Service and use our software for your own or your organization’s work. We retain our rights in the Service, interfaces, branding, and software. This permission does not transfer ownership or authorize reselling access.

Do not copy, sell, or modify our proprietary software, remove ownership notices, or attempt to discover its source code except where law permits or a separate license allows it. Open-source components retain their own licenses. Software updates may be needed for security or compatibility; some platforms provide automatic updates.

4. Your content and generated work

Content includes prompts, messages, attachments, source code, repository context, and generated work. You and your organization keep your existing rights in submitted content. As between you and WorkGroove, we assign to you any rights we hold in outputs generated for you, to the extent those rights exist and can be assigned. This does not transfer third-party rights or another user’s work.

You give us permission to store, process, transmit, and display content to operate and secure the Service, carry out your instructions, and share work with authorized participants or audiences you select. This permission is limited to those purposes and applicable legal obligations, subject to the Privacy Policy and agreed retention terms. You must hold the necessary permissions to provide content and direct its use.

Outputs may resemble other outputs, may not qualify for intellectual property protection, and may include material governed by third-party licenses. Check rights, attribution, and license obligations before publishing. WorkGroove does not guarantee exclusive ownership or non-infringement.

5. AI limitations and authorized actions

AI can produce plausible mistakes, insecure code, incomplete analyses, or unsuitable material. Independently review and test work before relying on it or sharing it. The Service is not professional legal, medical, financial, or other regulated advice and should not replace a qualified professional or required human judgment.

A runner can read or change local files, execute commands, and interact with connected systems within the permissions you grant. Workflows and automations can perform actions under standing authorization. Those actions can incur charges, expose information, or affect production systems. Review scope and safeguards before enabling access; use backups, testing, and appropriate supervision.

Human approval authorizes the described action; it is not a guarantee of safety, correctness, or legal compliance. Review the actual result and audience before approval. Acceptance of these Terms alone does not authorize a particular task, publication, remote-desktop connection, or device permission. Separate task controls and authorization requirements still apply.

6. Providers, integrations, and personal information

AI providers, repositories, payment processors, and connected tools have their own terms, charges, and availability. You must comply with the agreements applicable to your accounts, including the relevant provider subscription or API terms. We do not sell you an AI provider subscription merely by giving you access to WorkGroove.

Authorized work can send content and metadata to the selected provider and tools. A locally running provider can still contact a remote service. Review the destination and material before authorizing work. Provider retention, training, and deletion rules vary by account and configuration; WorkGroove cannot promise that an independently selected provider never uses information for training. Our own processing is described in the Privacy Policy.

Connect services and enable remote desktop only with authority to do so. Remote desktop can expose other windows on the shared display. Removing an integration or stopping access prevents future authorized access but does not recall information already sent.

7. Acceptable use and workspace administration

Do not use the Service to break the law, infringe rights, disclose information without permission, harass or exploit people, distribute malware, commit fraud, or access systems without authorization. Do not bypass account, billing, approval, or security controls, disrupt the Service, or evade usage limits. Use supported automation only within your authorization.

Administrators control membership and workspace access within their authority. Shared content and work history may remain accessible to authorized members after someone leaves. You must respect your organization’s policies and other participants’ access rights. Transferring account or workspace management may be necessary before deleting a manager’s account.

Report abusive content or suspected infringement to support@workgroove.ai with information identifying the material, your rights or concern, and how to contact you. We may investigate, restrict access to material, and suspend repeat or serious violations as permitted by law.

8. Plans, payment, renewal, and cancellation

The plan, price, billing interval, usage limits, and cancellation terms shown when an authorized administrator purchases a subscription govern that purchase. Additional provider or integration charges are separate. Review the purchase terms before subscribing; contact support for billing questions or a refund request.

Where checkout specifies recurring billing, you authorize charges each billing period until cancellation. Supply a payment method you are authorized to use and pay applicable taxes and agreed charges. Cancel through the available subscription-management controls or contact support for help. Unless the purchase terms or law provide otherwise, cancellation takes effect at the end of the paid period and payments are not refundable.

We will give advance notice of recurring price increases before they take effect, so the purchasing administrator can cancel before renewal. Failed payment may lead to restricted paid access after appropriate notice. Statutory withdrawal, refund, and other consumer rights remain available where applicable.

The iOS app provides access to existing service capabilities and does not offer subscription purchasing or a billing redirect. Authorized administrators may manage purchases through supported browser and Mac channels, subject to their applicable terms.

Deleting one member’s account does not cancel a subscription for a workspace that survives for other members. Subscriptions for workspaces deleted with an account are submitted for cancellation. A billing-processor delay does not restore access to the deleted account. Applicable accrued charges and legally required records can remain.

9. Account deletion and retained records

Request deletion in Settings → Security → Delete Account, including when no organization is selected. Recent reauthentication and a separate confirmation are required. Confirmation permanently ends access and begins associated-data cleanup; creating another account will not recover the deleted account.

The live-cleanup target is 30 days from the applicable request receipt, or an earlier applicable deadline. The backup-expiration target is 90 days from the request. These are separate stages. Any permitted extension requires a documented reason, revised deadline, and timely notification.

Specific shared, security, accounting, or legally retained records may remain with an identified purpose and removal condition. A minimal disabled account reference may remain only for justified dependencies or credential/restoration requirements, subject to dated review. The privacy policy explains these exceptions and completion notices.

10. Suspension, termination, and service changes

The service and supported integrations may change. Availability depends in part on your network, runners, and third-party providers. Keep appropriate copies of information you need and review service notices that affect your use.

You can stop using the Service at any time. We may restrict or terminate access for a material breach, security risk, nonpayment, or legal requirement. We will provide notice and a reasonable opportunity to resolve the issue where appropriate; urgent protection or legal obligations may require immediate action. Contact support if you believe a restriction is mistaken.

If we discontinue a paid service during a prepaid period for reasons other than your breach, we will refund the unused portion unless a separate agreement provides a more favorable remedy. Ending access does not eliminate accrued payment obligations or provisions concerning ownership, retained records, liability, and disputes that reasonably continue after termination.

Features identified as beta or preview may change or be withdrawn. Evaluate them before use in important workflows. We do not promise that a preview feature will become generally available.

11. Warranties and mandatory rights

To the extent law allows, the Service and generated work are supplied as available, without a promise that they will always be accurate, uninterrupted, secure, or fit for a particular purpose. We disclaim implied warranties of merchantability, fitness, and non-infringement only where they may lawfully be disclaimed.

Nothing in these Terms excludes consumer guarantees, statutory remedies, or other rights that cannot legally be waived. These qualifications apply throughout the Terms, including to the liability and dispute provisions.

12. Limits of liability

Where permitted by law, neither party is liable to the other under these Terms for indirect or consequential losses, including lost profit, lost business opportunity, or loss arising from interruption of business. This exclusion does not remove liability that applicable law requires.

Subject to the exceptions below and any separate written agreement, WorkGroove’s total liability arising from the Service or these Terms is limited to the greater of US $100 or the fees you or your organization paid WorkGroove for the affected Service in the 12 months before the event giving rise to the claim.

These limits do not apply to fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or any responsibility that law does not permit us to limit. For consumers, the limits apply only to the extent consistent with mandatory local protections.

13. Business responsibility for third-party claims

If you use the Service on behalf of a business, that business will cover reasonable losses and defense costs from third-party claims caused by its unlawful content, unauthorized instructions, or material breach of these Terms. This obligation does not apply to consumers or to losses caused by WorkGroove’s own breach, negligence, or misconduct.

We will notify the business promptly of a covered claim and cooperate reasonably in its defense. The business may control the defense with competent counsel, but cannot agree to a settlement imposing admissions or nonmonetary obligations on WorkGroove without our consent.

14. App Store distribution

For a WorkGroove app obtained through Apple’s App Store, the app license is governed by Apple’s Standard Licensed Application End User License Agreement at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ unless an applicable custom license is supplied with that app. These Terms govern the WorkGroove service account and hosted features and do not override the applicable app license or Apple’s usage rules.

WorkGroove Inc provides the Service and app support; Apple is not the provider of the WorkGroove hosted service. Contact support@workgroove.ai for help. An app download does not by itself purchase a WorkGroove plan or a third-party provider subscription.

15. Applicable law and resolving disputes

Please contact support@workgroove.ai first so we can try to resolve a concern. This does not prevent you from seeking urgent relief, meeting a filing deadline, or exercising statutory complaint rights.

Except where mandatory law provides otherwise, New York law governs these Terms without applying its conflict-of-law rules, and disputes may be brought in the state or federal courts in New York County, New York. Consumers keep mandatory protections of their place of residence and any right to bring proceedings in their local courts. These Terms do not require arbitration or waive participation in a class action.

16. Updates and general terms

We may revise these Terms as the Service or law changes. We will identify the version and effective date and notify you of material changes through the Service or an appropriate contact channel. When renewed acceptance is required, you must accept the new version to continue onboarding or account use. Changes do not retroactively alter a dispute already arising before they take effect.

If a provision is unenforceable, the remaining provisions continue to apply. A delay in enforcing a provision does not waive it. You cannot transfer this agreement without our written consent; we may transfer it as part of a corporate reorganization or sale without reducing mandatory protections. Separate written agreements, applicable app licenses, and these Terms comprise the agreement for their respective subject matter.

Comply with applicable sanctions and export controls when using the Service or sharing code and data. Service notices may be delivered electronically using your account or verified contact details. Giving product feedback permits us to use the suggestion without compensation, but does not expand our rights to your private work content.

17. Contact

For service, billing, privacy, or terms questions, contact support@workgroove.ai or write to WorkGroove Inc, 228 Park Ave S. PMB 710125, New York, NY 10003-1502 US.